Privacy Policy

Last Updated: June 19, 2026

Welcome to TOP SKILL ("we", "our", or "us"). Your privacy and account security are important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information while using our platform and services (including Micro Hub, MFS Swap, Play Arena, and Escrow). By accessing or using our platform, you agree to the collection and use of information in accordance with this policy.

1. Eligibility

TOP SKILL services are intended only for users who are at least 18 years old. By creating an account, you confirm that you meet the minimum age requirement and agree to all platform policies.

2. Information We Collect

We may collect the following information during account registration or while using our services:

• Personal Details: Full Name, Member ID/Username, Email Address, Phone Number, Profile Photo (optional), and Country Information.
• Security Info: Encrypted Passwords, IP Address, Device & Browser Information, and Login History.
• Financial & Activity Data: Wallet Activity, Transaction Records, Micro Hub task proofs, Play Arena scores, and Referral Information.
• Verification Documents: Identity verification documents may be requested for Prime ID Verification or fraud prevention purposes.

3. How We Use Your Information

• To authenticate accounts and maintain platform security.
• To process payments, wallet management, and MFS Swap requests securely.
• To verify identities for Prime badges and ensure a safe environment for Escrow deals.
• To monitor Micro Hub activities and prevent fake submissions or spam behavior.
• To provide customer support services, send important updates, and improve system analytics.

4. Cookies & Tracking Technologies

TOP SKILL uses cookies and similar technologies to improve user experience, maintain login sessions, enhance security, and analyze platform performance. You may disable cookies through your browser settings, although some platform features may not function properly as a result.

5. Payment & Financial Services Data

To facilitate "Add Funds" and "Withdrawals", we securely handle transaction data. Currently, we support bKash and Nagad. (Integrations for Binance, Rocket, Upay, and Bangla QR are coming very soon). We only share necessary transaction details with these specific third-party payment providers to complete your requests securely. Please note: TOP SKILL is a digital service platform and not a licensed bank.

6. Information Sharing & Third-Party Services

We strictly do not sell your personal information. However, we may use trusted third-party services for analytics, protection, verification, or payment processing. These include:

• Cloudflare and Google reCAPTCHA (for security and anti-bot protection).
• Mobile Financial Services (e.g., bKash, Nagad) for transaction processing.
• Email Service Providers and Analytics Systems.

7. Data Retention & Account Deletion

Users have the right to request permanent account deletion through our support center. After successful verification of ownership, personal account information will be removed from our active systems within approximately 3 days. Specific records may be retained longer only if required for legal, fraud prevention, or transaction verification purposes.

8. Account Security

We utilize security-focused technologies including encrypted connections (HTTPS/SSL), fraud monitoring systems, and activity detection systems. However, users are strictly responsible for maintaining the confidentiality of their own login credentials.

9. Policy Updates

TOP SKILL reserves the right to update this Privacy Policy at any time. Updated versions become effective immediately after publication. Continued use of the platform after updates indicates your acceptance of the revised policy.