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Community Guidelines

Last Updated: June 20, 2026

Community Guidelines

Last Updated: June 19, 2026

Welcome to the TOP SKILL Community! Our platform is built on trust, fairness, and mutual respect. To ensure a professional and friendly ecosystem for both Employers and Workers in our Micro Hub, we have established these Community Guidelines. By working together honestly, we can create a sustainable digital future for everyone.

1. Guidelines for Workers (Task Completers)

  • Honest Work & Instant Earnings: Always read the job instructions carefully and provide accurate work. Once an employer approves your task, the earnings are directly and instantly credited to your TOP SKILL Main Balance.
  • Zero Tolerance for Fake Proofs: Submitting fake screenshots, spamming, or claiming to have done a task without actually doing it severely harms the community.
    Penalty: If a user submits fake proofs, their account will be temporarily suspended for investigation. If repeated or severe violations are found, our security team will permanently close the account and ban the device/IP address. The user will never be able to join the platform using that device again.

2. Guidelines for Employers (Job Posters)

  • Fair Reviews: Employers are expected to review submitted tasks honestly and ethically. Provide clear instructions and do not reject valid work without a proper reason.
  • Clear Feedback: If a worker makes a mistake, use the rejection feedback feature to explain what went wrong so they have a chance to fix it.

3. Dispute Resolution (Handling Unfair Rejections)

We understand that disagreements can happen between Employers and Workers. To maintain a trusted and friendly environment, we have a structured dispute resolution process:

  • Step 1 (Correction & Resubmission): If an employer rejects a task, the worker should carefully read the feedback and correct the mistake. If the worker believes the work was already 100% correct, they can confidently resubmit the proof.
  • Step 2 (Opening a Case): If the employer unfairly rejects the perfectly completed task for a second time, the worker can immediately open a Dispute Case through our platform.
  • Step 3 (Admin Action): Our dedicated support team will step in, review all evidence from both sides, and take accurate action within a maximum of 24 hours. If the worker is correct, they will be paid, and the unfair employer will be penalized.

4. General Platform Conduct

Be respectful in all your interactions, whether in Escrow deals, Job reviews, or when communicating with the support team. Harassment, abusive language, or threatening behavior will lead to immediate account termination. Let’s work together to make TOP SKILL the most reliable freelancing hub!